Privacy Policy
Your trust and asset security are fundamental to everything we build at TrustChainLLC.
Your privacy matters
At TrustChainLLC, protecting your privacy and digital assets is one of our highest priorities. We are committed to maintaining a secure, transparent, and trustworthy platform for every customer who connects their wallet to our Quantum Web3 System.
This Privacy Policy explains how we collect, use, protect, and handle your information while you use our services.
Information we collect
To provide our services, we may collect limited information such as your connected wallet address, account details, transaction history related to our platform, device information, browser information, IP address, and communication records when you contact our support team.
We only collect information necessary to operate, improve, secure, and maintain our services.
Wallet ownership and control
Your digital wallet always remains your personal property.
TrustChainLLC does not take ownership of your wallet, private keys, recovery phrases, or any authentication credentials associated with your wallet.
We have no ability to transfer, withdraw, or spend funds from your wallet without the permissions granted through your own wallet provider.
You remain the sole owner and controller of your wallet at all times.
Security commitment
We use industry-standard security practices, monitoring systems, encryption technologies, and continuous security improvements to protect our infrastructure and the services we provide.
Our systems are regularly monitored to identify suspicious activity, reduce potential risks, and maintain the integrity of our platform.
Protecting customer assets and maintaining platform security remain central to everything we do.
Protection guarantee
Your security is our priority.
If your account is hacked or hijacked and your assets are stolen due to a verified security breach affecting the TrustChainLLC platform or services, we guarantee reimbursement of 100% of your verified loss, subject to our security investigation and verification procedures.
Each reported incident is independently reviewed to determine eligibility under our Protection Policy.
Automated trading services
When customers connect their wallets to the TrustChainLLC Quantum Web3 System, our automated infrastructure allocates connected digital assets across multiple financial markets, including cryptocurrency markets, foreign exchange (Forex), gold markets, stock markets, and stable reserve strategies.
These automated systems are designed to optimize performance while operating within the selected reward plan associated with each customer's connected asset value.
Revenue sharing
TrustChainLLC earns revenue only from customer profits. We do not deduct fees from your original connected capital.
Instead, once a customer earns profit through our automated system, TrustChainLLC automatically deducts a service fee equal to 1.2% of the customer's realized profit. No fee is charged if no profit is generated.
Use of information
Information collected through our platform is used only to:
- provide our services;
- maintain platform security;
- verify customer accounts;
- improve platform performance;
- monitor system integrity;
- comply with applicable legal obligations where required; and
- communicate important account or security notifications.
We do not sell customer personal information to third parties.
Data security
We implement multiple administrative, technical, and operational safeguards designed to protect customer information against unauthorized access, alteration, disclosure, or destruction.
Although no online system can guarantee absolute security, we continuously improve our security infrastructure to provide the highest level of protection reasonably available.
Third-party services
Our platform may interact with third-party blockchain networks, wallet providers, payment services, or technology partners.
These services operate independently and may maintain their own privacy policies and security practices. Customers are encouraged to review the privacy policies of any third-party services they choose to use.
Customer responsibilities
Customers are responsible for maintaining the confidentiality of their wallet credentials, private keys, recovery phrases, passwords, and authentication devices.
TrustChainLLC will never request your private key or recovery phrase. Customers should immediately report any suspected unauthorized activity involving their account.
Policy updates
We may update this Privacy Policy from time to time to reflect improvements to our services, security practices, or legal requirements.
When significant changes are made, customers will be notified through our website or other appropriate communication channels.
Contact us
If you have questions regarding this Privacy Policy or our security practices, please contact the TrustChainLLC support team through the official contact information available on our website.
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